Wise Ltd - Training Terms & Conditions

1. Definitions and interpretation

"Agreement": these terms and conditions of business ("T&Cs") and any other document entered into by the parties pertaining to Services;
"Client": person, firm or company to whom Services are provided;
"Delegate": person attending a training course;
"Company": Wise Ltd (company number 3187258) with registered office at PO Box 649, Horsham, West Sussex, RH12 5UN;

2. Fees

Course fees must be paid in full prior to commencement of course.
Course fees include cost of training and student handout. Travel, lodging and subsistence costs are the responsibility of the client.
The Company reserves the right to terminate course booking should the Client fail to pay course fees in full prior to commencement of course.

3. Cancellation

In the event of non-attendance or cancellation of a training session or course, Client shall pay:
- The full course fees for a cancellation received within ten full working days of the first scheduled training session
- 50% of the fees if cancellation is received in writing between eleven and twenty full working days before the first scheduled training session.
- No part of the fees if cancellation is received in writing twenty-one full working days or more before the first scheduled training session.
If Client terminates a booking once course has commenced, booking will be charged at 100% of contract period.
Delegate substitutions may be made at any time before course commencement.

4. Materials

It is understood and accepted that all documentation presented by the Company is for the use of the attending Delegate(s) as reference material. Delegates are not to disclose or provide any part of the documentation to a third party. No part of the documentation may be copied without prior written consent from the Company. The client is responsible for the Delegate's knowledge of a compliance with these requirements.

5. Payment

Payment may be made by BACS/Internet transfer, banker’s draft, company cheque or the following credit/debit cards: Visa, MasterCard, Maestro, Visa Debit, Switch and Solo. There is an additional 3.5% charge for payments by credit/debit card.
Company shall be entitled to charge interest of 3% over base rate of Bank of England on all invoices that are not settled within the allowed period; this will be calculated and compounded daily from payment due date until full payment receipt.
If a refund is owing to the Client, this shall be made using the original payment method within five working days.

6. Force Majeure

The Company reserves the right to cancel a course without prior notice due to events beyond its control. In this case, an alternative course will be offered at the earliest mutually convenient date. Company cannot accept responsibility for any costs or loss incurred by the Client in the event of such cancellation.

7. On-site

All on-site contracts are subject to the conditions of this Agreement, in addition to any agreement negotiated with the Client.
When courses are to be held on the Client's premises, all hardware and software is to be provided by the Client unless previously arranged.
It is the Client's responsibility to ensure that the technical set-up and installations of the software and hardware is suitable for the course that the Company has been booked to deliver. No responsibility can be accepted by the Company or its instructors for incorrect software and hardware installation and configuration.