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MS Outlook Level 2: Advanced
MS Outlook Level 2: Advanced
| Course Code: |
OFFOU2 |
| Duration: |
1 day |
| Prerequisites: |
Completion of our course Outlook Level 1 or equivalent knowledge.
|
| Objectives: |
Upon completion of this presentation, the participant should
be able to exploit the advanced features of Outlook,
especially in a networked environment.
|
| Core Topics: |
Advanced Email Management
- Advanced email options
- Tracking messages
- Voting buttons
- Recalling/resending messages
- Create templates
- Flagging messages
- Out of Office Assistant
- Organise mail using rules and alerts
Advanced Calendar Functions
- Meeting scheduling
- Sending and responding to meeting requests
- Managing multiple calendars
- Sharing calendars
- Working across two time zones
Contact Management
- Linking activities to a contact
- Import/export contacts
Task Management
- Assign/delegate a task
- Dealing with a task request
- Tracking tasks
Journal
- What is Journal?
- Automatic tracking with Journal
- Using Journal to track contacts/calls
Permissions
- Granting access to your Outlook folders
- Accessing other users' calendars/folders
- Delegate access
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